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![]() ![]() ![]() Between junk piles, rampant weeds and barking dogs, local code enforcement officers have their hands full with citizens’ complaints. Photos by (from top to bottom) Greg Roller, Jaroslav Machacek, Greg Roller
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Home&Garden website exclusive summer 07
Good fences may make good neighbors, but enforcement professionals say an open dialogue is more useful in resolving neighborhood disputes. By Lisa Marshall
If your neighbor commits any of the above offenses, what can you do? Sally, a Boulder realtor whose noise dispute with her downstairs neighbor ended up with Sally’s tires slashed, took an even more radical step. “I sold the place and moved. I had to get out of there,” she says. Liz Carlock is still toying with her strategy. “I cannot begin to tell you the number of times I’ve contemplated putting on gloves, picking up the pile of dog poop from my front lawn, placing it in a handled plastic bag and putting it on my neighbor’s front doorknob,” says Carlock, a mild-mannered but exasperated homeowner who lives in Boulder’s Newlands neighborhood. While such creative retribution may be fun to fantasize aboutif only for a momentit’s typically not necessary, say local law enforcement agents and conflict mediators. With a few calm words, and in some cases, a friendly visit from the men and women in blue, many neighborly disputes can be resolved without court visits, fines or too many sore feelings. “We always recommend that people try to deal with [their disputes] in person, before calling in an agency,” says Brett Weideman, code enforcement supervisor for the City of Boulder Environmental and Zoning Enforcement division, which handles trash, noise and weed complaints. “You have to live next door to these people for who knows how long,” so it’s wise to try and resolve disputes peacefully. Nonetheless, when a knock on the door and a verbal plea fail to quell the problem, laws are in place to promote civility, Weideman says. For example, Boulder city code requires that grasses and weeds be cut and maintained at less than 12 inches tall; property owners are mandated to keep their land “free and clear of trash;” and snow must be cleared from sidewalks by noon the day after a storm. When it comes to noisethe main complaint police receive about neighborslocal ordinances prohibit amplified sounds or “yelling and screaming” after 11 p.m., loud car stereos anytime, and use of lawn maintenance equipment between 9 p.m. and 7 a.m. (for those neighbors who earnestly fire up their John Deere at the crack of dawn on weekends). The cities of Longmont, Louisville and Lafayette all have similar ordinances, carried out and enforced by community service officers within the police departments. For those who live in unincorporated Boulder County, the Sheriff’s Department is the place to call. And call they do. In 2006, Boulder’s code enforcement division received a whopping 3,260 complaints, including 1,112 for noise violations, 560 for trash violations, 603 for snow violations and 121 for weeds violations. Overall, only 117 summonses were issueda testament to how well people respond to a letter or visit from the police. “We try to investigate every complaint,” Weideman says. “We go by, take a look and ask them to fix the problem. But we prefer compliance, as opposed to summonses. That is our goal.” Doggone-Dirty Business If your problem is barking dogs or dogs leaving morning deliveries, city animal control officers are the ones to call (those who live in unincorporated areas or the towns of Lyons, Superior or Jamestown should call the Boulder County Sheriff’s Department). Typically, the alleged offender is given ample warning before police issue a ticket. “We try to give people the resources they need to resolve the issue,” says Lisa Pedersen, spokesperson for the Humane Society of Boulder Valley, which helps coordinate animal-control efforts for the city of Boulder. Pedersen says City of Boulder Animal Care and Control officers are called out for roughly 200 barking dog complaints annually, and received 276 complaints of dogs running at large in 2006. When a Boulder resident calls to complain about a barking dog, the owner gets a letter, along with tips on how to stop the barking. (They are not told which neighbor complained.) If it happens again within a year, an officer pays a visit. If it happens again, police may issue a summons to appear in court, but it typically takes two neighbors complaining before that happens. Denver-area resident Ken Rappe has been on both sides of the barking dog issue. At his former home, two neighbors got together to file a complaint about his barking dog, but they never bothered to talk to him beforehand. When the tables turned and a neighbor in his new community tried to enlist him to file a barking dog complaint against another neighbor, he refused and instead paid the dog owner a personal visit. It worked beautifully. “I don’t believe in calling the police,” Rappe says. “If you’re angry, put it off. When you’re calm, just go over and explain what’s bothering you.” For disputes that accelerate beyond minor gripes over the fence, several cities and towns, including Longmont and Boulder, offer mediation services, and the nonprofit Victim Offender Reconciliation Program of Boulder County (VORP) offers mediation for homeowners throughout the county. Typically, a third party checks with both neighbors individually to make sure it’s safe to bring them together. Then they all gather in a neutral place and hash it out. “It’s all about helping people realize the impact they’re having on the other person,” says VORP mediator Nickie Kelly. “It’s amazing how much being listened to can diffuse a conflict.” Kelly says people should keep in mind that “rudeness” among neighbors can sometimes be a matter of misunderstanding. She tells the story of a group of neighbors up in arms about a homeowner’s unkempt lawn. Some were crafting a plan to write a letter, but one opted to go over there instead. She discovered the residents were ill and couldn’t mow the lawn for a while, so she did it for them. “It worked out wonderfully,” Kelly says. “They ended up building community, rather than tearing it down.” Her advice for preventing conflicts: Get to know your neighbors. “So many times we just don’t want to be involved with people. We’re losing the fine art of being neighbors,” she says. “If you have the opportunity to meet a new neighbor and welcome them to the neighborhood, that is probably a good first step in avoiding conflict.” Lisa Marshall is a freelance writer who lives in Lyons with nice neighbors.
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